How do I reserve a date?

The easiest way to make a reservation is to send us an email confirming acceptance of your quote and telling us the date and time that you want to move. You can also call us to confirm your appointment. After you make your reservation, we will send you a confirmation email.

What if I need to cancel my move?

We do understand that sometimes plans change, and if you only require a different date and time for your move, we will try our very best to accommodate these changes, and there will be no charges. If you really have to cancel and you manage to let us know at least 3 days prior, we will not charge you either. However, we will unfortunately have to apply a small cancellation fee in the case of a cancellation at short notice. We would really appreciate your understanding.

What does the packing service cover?

A packing crew will be there on moving day or the day before with all the packing supplies and will pack all your items, including books, linens, clothes, kitchen utensils, etc.

Who is responsible for parking?

It is the client's responsibility to arrange a parking bay with the council. It has to be done 7–14 days before the day of the move. Any penalty notices incurred while loading are the client's responsibility.

How do I prepare big and bulky furniture for the moving?

The easiest way of preparing your furniture, especially electronic items, is to put them back into their original packaging if you still have them. If not, we have blankets for free use in our vehicles that we can use to cover them.check out our furniture packing tips

How can we book a last-minute removal service?

If you require our service at the last minute, then that is no problem at all. You can just give us a call as soon as you can at 0203 4884 660

Do you cover my area?

We cover all areas poste codes of London with Nationwide and Europe

Do you provide a full packing service ?

Our professional team will carry out this task for you. We provide you with all the necessary packing materials. Upon your request, our packers will remove and pack all of your belongings. After everything has been packed nicely, our professional team will do all of the lifting and loading.

Are you going to help me pack?

Of course we will! That is what our movers are for. We offer full service, including packing, assembling and disassembling, and of course, loading and unloading the van.

What are wardrobe boxes and how can I get some?

Wardrobe boxes allow you to pack your clothes securely and end up without any creases. We can provide you with wardrobe boxes. Check out our packing service to order individual boxes or our convenient combination packages.

Is it necessary for me to be at home when the cleaning staff arrives?

It is not necessary for you to be home at all, as long as you are comfortable with giving our staff access to your home. We obviously offer insurance and take full responsibility for our staff's behaviour. And you are welcome to stay at home and ensure the quality of our service is sufficient.

What are my payment options?

We accept all payment options, cash or card, after receiving our service, or you can pay straight away by card or bank transfer.

Do you work evenings and weekends/ bank holidays?

Yes, we do! And there will be no extra charge either.

How can I book a last-minute Handyman service?

For last-minute services, please call our customer service number. That way, we can offer you a quicker, last-minute service.

Does your staff bring the tools?

No matter what the job entails, we will have you covered. Having the right tools is a key part of getting it done professionally. In fact, there’s an old adage that says, “You’re only as good as the tools you use.”

Where will you take the waste?

We assure you that all the waste that you leave with us will be lawfully disposed of at fully licensed recycling facilities. We work with Cringle Dock Solid Waste Transfer Station

Which items do you remove?

We are a professional moving company. We remove any items and weights. We have a professional handyman in the company who will take care of disassembling and reassembling furniture.

How soon can you arrange a removal?

As soon as possible after you have signed your new contract, get in contact with our professional moving coordinator. They will guide you throughout the process of moving.

What is the process of arranging a waste removal?

You can contact us via phone (this is the preferred option if you require a removal for the same or next day), or you can submit a free and super-quick quote on our website. We will get in touch with you and come by your house whenever it suits you. That way, there will be no hassle for you.

How far in advance should I book my move?

We often recommend you book in advance, with two weeks' notice. It always works better for both sides and helps us arrange the necessary requirements for your move. We also like to treat our clients as family, not as one-time customers.
Bank holidays, Fridays and weekends will always require additional notice to ensure availability.
It is important to keep communication with your moving coordinator, as they will block out the time and turn down other work once the booking has been confirmed.

Do you charge the same rate at weekends?

Weekend rates are similar to weekday rates, and no extra charge will be added, except if it is outside our opening hours (earlier than 6 am or after 8 pm).

Gago Movers contact Information

Office contact information

New enquiries: 0203 4884 660

Email: [email protected]

Head office Address: 28A Western Avenue, W3 7TZ East Acton London, UK

Comprehensive RAMS Services | Gago Movers Ltd - Safety in Office Removals

Discover the importance of Risk Assessment Method Statements (RAMS) in our office removal services. Gago Movers Ltd prioritizes safety with detailed RAMS, minimizing risks and ensuring a secure and compliant office move. Trust us for a seamless and secure transition to your new business space

Do you offer free moving quotes?

Yes, free and no-obligation quotes are available. Just fill out the online form or call Gago Movers with your moving details for an instant estimate.

Can you disassemble and reassemble furniture?

Yes, the team can disassemble and reassemble furniture like beds, wardrobes, and office desks to make your move easier.

What areas in London do you cover?

Gago Movers operates across all London areas, including North, South, East, and West London, as well as surrounding towns.

Do you provide insurance coverage?

Yes, all moves are covered by Goods in Transit and Public Liability Insurance for your peace of mind.

How are moving costs calculated?

Prices are based on distance, the size of your move, and any extra services such as packing or storage.

What happens if my new property isn’t ready yet?

In such cases, short-term or long-term storage options can be arranged to keep your belongings safe until you’re ready.

Can I buy packing materials from Gago Movers?

Yes, high-quality boxes, bubble wrap, and packing tape are available for purchase or delivery before your moving day.

Can you pack fragile or valuable items?

Yes, professionals handle fragile and valuable items like glass, art, and electronics with extra care and protective materials.

Can I hire a van for a few hours only?

Yes, flexible hourly rates are available for small moves, single-item deliveries, or short-distance relocations.

What’s included in your Man and Van service?

The service includes a driver, loading, transportation, and unloading of your belongings anywhere in London.

What payment methods do you accept?

Payments can be made by card, bank transfer, or cash upon completion of the job.

Can you collect and deliver items to storage?

Yes, collection and delivery to or from storage can be arranged as part of the moving package.

FAQs

FREQUENTLY ASKED QUESTIONS

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