Top 10 Questions to Ask Before Hiring a Moving Company

04/03/2025

Hiring a moving company is a critical step in ensuring your relocation goes smoothly. Whether you’re moving across town or across the country, asking the right questions can save you time, money, and stress. Below are the top 10 questions to ask before hiring a moving company, ensuring that you choose the best one for your needs.

1. Is the Moving Company Licensed and Insured?

A licensed and insured moving company is crucial for a safe and secure move. Ensure that the company you choose complies with local regulations and carries adequate insurance. This will protect your belongings in case of damage or loss. For peace of mind, always ask for proof of licensing and insurance.

2. What Services Are Included in the Quote?

Before agreeing to anything, ask for a detailed breakdown of services included in the moving quote. Some companies offer basic moving services, while others might include packing, disassembly of furniture, or even storage options. By knowing what’s included, you can avoid any unexpected charges.

3. Do You Offer Packing Services?

Packing your belongings securely is key to a safe move. Some companies, like Gago Movers, offer professional packing services to ensure that fragile items are properly protected during the move. Ask about their packing techniques and materials to ensure the safety of your possessions.

4. Are There Any Hidden Fees?

It's important to ask about any extra fees like long carry charges, extra stops, or moving large or heavy items. Make sure you know the total cost before you agree to anything. A trustworthy moving company will give you clear prices with no surprise fees.

5. How Will You Handle Fragile and Valuable Items?

When moving delicate or valuable items, such as antiques, electronics, or artwork, you’ll want a company that specializes in safely transporting fragile goods. Ask about their packing and handling methods, and whether they offer insurance for fragile items.

6. Can I See Customer Reviews?

Customer reviews are an excellent way to gauge a moving company’s reliability and professionalism. Check platforms like Google Reviews or trusted review websites to read what past customers have said about their experience. Look for consistent feedback about punctuality, care, and customer service.

7. What Happens if My Items Are Damaged or Lost?

Accidents can happen, so it’s essential to know the moving company’s policy on damaged or lost items. A trustworthy company should offer compensation or repair options. Inquire about the insurance options they provide and if it’s enough to cover potential damage or loss.

8. Do You Handle Long-Distance or International Moves?

If you're planning a long-distance move or even an international relocation, ensure the company has experience with these types of moves. Ask about their procedures for customs clearance, timelines, and logistics. 

9. Do You Provide Storage Services?

Sometimes, moves don’t happen in one day, and you may need to store your belongings for a short time. Ask the company if they offer storage services. Ensure that their facilities are secure, climate-controlled, and accessible if needed.

10. How Far in Advance Should I Book My Move?

To secure your ideal moving date, it's essential to book your moving company in advance. Moving companies tend to get busy, especially during peak moving seasons. Ask how much advance notice they require, and be sure to book early to avoid any last-minute stress.

Choose the Right Moving Company for a Smooth Relocation

Before hiring a moving company, it's good to ask some important questions to make sure everything goes smoothly and without any stress. Gago Movers is dedicated to offering professional and dependable moving, packing, and storage services that fit your needs.

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